Consult a Veterinarian
If you think something is wrong with your bird, there probably is. If you need to consult a veterinarian in Webster, NY, or the nearby areas, please get help right away. In an emergency, do not email me and wait for a response—call a veterinarian as soon as possible. Please don’t call me and say, “My bird looks puffy.” Call a vet. Once you have a veterinary appointment scheduled, you’re welcome to call me for support if you’d like. The veterinarian names below are listed alphabetically by doctor’s name, not hospital name.
All Creatures Animal Hospital
Dr. Alexandra Adamcak
East Amherst
Avian Certified
(716) 636-3600
Storybrook Farm Veterinary Hospital
Dr. Adams
Victor, NY
(585) 924-7740
Finger Lakes Mobile Veterinary Services
Dr. Dana Coover
(585) 412-8991
Macedon Veterinary Care
Dr. Kristen Frost
Macedon
(315) 986-4246
Fairport Animal Hospital
Dr. Brian Hall
Fairport
(585) 388-1070
Town & Country Hospital for Pets
Dr. Lisa Jensen
Syracuse
(315) 469-5777
Lakeside Animal Hospital (formerly East Ridge Animal Hospital)
Dr. Heidi Licata
Irondequoit
(585) 467-2120
Finger Lakes Animal Hospital
Dr. Emilia Monachino
Canandaigua
(585) 394-2288
Animal Clinic of East Avenue
Dr. Carolyn Orr
Brockport
(585) 637-8700
Animal Ark Animal Hospital
Dr. Edward Spindel
Syracuse
(315) 635-2525
Specialized Care for Avian & Exotic Pets
Dr. Laura Wade
Clarence
Exotics
(716) 759-0144
Cornell University Hospital for Animals
24 hours
Ithaca
Avian Certified
(607) 253-3060
Ark Veterinary Hospital
Henrietta
Exotics
(585) 487-8700

Supportive Care
If you’re unable to get to a vet immediately, a few supportive-care steps may help your bird in the meantime. Keeping your bird warm—around 80 to 85 degrees—is crucial. The less energy your bird has to spend staying warm, the more energy it can use to recover.
You also need to keep food going into the bird. For small birds, solid foods such as pelleted diets, seed, peanut butter, and spray millet can work well. Skip fruits and vegetables for now, as they’re primarily water and fiber. Your bird needs what my mom would call “stick to the ribs” food—something that provides real energy.
Small birds, including canaries, parakeets, and finches, can fool you into thinking they’re eating when they’re actually spending lots of time at the food bowl searching for a favorite item without consuming enough. Keep food going into the bird. Food provides energy, and that energy helps your bird stay warm.

Skip Over-the-Counter Antibiotics
Please avoid over-the-counter antibiotics—the products sold at pet stores. If they were truly effective for treating these problems, they wouldn’t be sold over the counter. You need veterinary care.
Trust me, if I knew these antibiotics would help, I’d sell them. I can get them, but I know better. Using them can also interfere with disease testing later, potentially making it harder for your veterinarian to determine what’s actually wrong.
I’m not a vet, and I don’t pretend to be one. When your bird is sick, get professional veterinary help first.
Useful Links
- Parrot Training with Steve Martin
- Parrot Information
- American Federation of Aviculture
- World Parrot Trust
- Wild Wings
- National Aviary
- National Cockatiel Society
- Wild Wings
- National Aviary
- National Cockatiel Society
